Frequently

Ask Questions

What should I wear and bring in summer?


Summer in the Rockies can be warm during the day and cooler in the mornings and evenings. We recommend dressing in layers so you can adjust throughout the day. Bring sunscreen, a hat, sunglasses, and water, especially on sunny days. Comfortable walking shoes are also important, as many stops involve short walks or uneven ground.

What should I wear and bring in winter?


Winter conditions can be cold and snowy, so proper gear makes a big difference. We recommend warm layers, a winter jacket, gloves, a hat, and insulated footwear with good grip. Even on colder days, you’ll still be getting in and out of the vehicle, so dressing appropriately will help you stay comfortable and enjoy the experience.

Is lunch included in the tour?


Lunch is not typically included unless stated in the tour details. We build in time for food stops, and your guide will recommend good options depending on the route and your preferences.

Is a National Park Pass included?


Yes, your Parks Canada pass is included with all of our tours, so you don’t need to purchase one separately.

What is the group size?


We focus on small-group tours to keep the experience more personal and flexible. Group sizes vary by tour, but you won’t be in a large bus or crowded setting.

What kind of vehicle will we be in?


We use comfortable, modern vehicles designed for small groups and mountain travel. They’re well-maintained, clean, and suited for all seasons in the Rockies.

Will we see wildlife?


There’s always a chance, but wildlife sightings are never guaranteed. Our guides know the area well and will keep an eye out, but animals move on their own schedule.

What is the weather like in Banff and the Rockies?


Weather in the Rockies can change quickly and varies by elevation. Even on clear days, temperatures can shift depending on where you are.

We recommend checking the forecast before your tour and planning for layers so you’re comfortable throughout the day.

Are your tours good for photography?


Yes. We plan stops at key viewpoints and scenic locations, and there’s plenty of time to take photos along the way. Your guide can also help with timing, angles, and recommendations for the best spots.

Are your tours accessible?


Accessibility varies depending on the tour and specific stops. Some locations are easy to access, while others involve short walks or uneven terrain.

If you have specific requirements, reach out ahead of time and we’ll help you find the best option.

Can I customize a tour?


Yes. We offer fully customized private tours built around your group, schedule, and interests. Whether you have a clear plan or just a general idea, we’ll help shape it into something that works.

Do you offer hotel pickup?


Yes, we offer pickup from most hotels and accommodations in Banff and Canmore. Details will be confirmed when you book.

How long are the tours?


Tour length varies depending on the experience, but most range from half-day to full-day. Specific timing is listed on each tour page.

Are tours suitable for kids?


Yes, most of our tours are family-friendly. If you’re travelling with younger children, feel free to reach out and we can recommend the best options.

Do I need to book in advance?


We recommend booking in advance, especially during peak seasons. Tours can fill up quickly, and planning ahead helps secure your preferred date.

What happens if the weather is bad?


Tours run in most weather conditions, as the Rockies are beautiful in all seasons. In rare cases where conditions are unsafe, we’ll contact you to reschedule or provide alternative options.

Can I bring luggage on the tour or transfer?


For transfers, yes. For tours, space can be limited depending on the vehicle, so it’s best to check with us in advance.